Case Study: Mohonk Mountain House modernizes security and eliminates on-prem servers with Coram

Mohonk Mountain House modernizes security in under a day with Coram

Mohonk Mountain House, a historic resort, faced significant challenges with its outdated Milestone surveillance system, including poor support, unreliable mobile access, and frequent maintenance. After losing footage from 100 cameras due to a server issue, its IT team sought a modern solution that could scale and integrate with its existing infrastructure. The resort chose Coram's platform to modernize its security without needing to replace its legacy cameras.

Coram's solution allowed Mohonk to eliminate its on-prem servers and achieve a full rollout in under a day. The implementation provided new AI features, including facial recognition for alerts when terminated staff returned and reliable mobile access. The results were improved situational awareness for security and widespread operational use across other resort departments, all while eliminating server management headaches for the IT team.

Mohonk Mountain House