Case Study: Via reduces hot storage costs and scales observability with Coralogix

Via's Double Win Staying with Open Source and Optimizing Data Management with Coralogix

Via, a global ride-hailing and transit technology company, needed a way to unify observability across a fast-growing mix of servers, applications, and tools while staying true to its open-source-first philosophy. As its infrastructure expanded, the team needed better visibility, faster issue resolution, and a platform that could scale without driving up costs. Via chose Coralogix, along with OpenTelemetry-compatible ingestion and open-source-friendly storage, to support its logs, traces, and metrics needs.

Coralogix helped Via streamline observability with a flexible, plug-and-play platform that integrated old and new systems, supported structured and unstructured logs, and let teams tailor data handling to their needs. Using Coralogix’s Streama and TCO Optimizer, Via reduced expensive hot storage from 100% to 45%, enabling it to observe much more data without increasing its bill. More than 450 Via employees now rely on Coralogix, and the company also benefited from 24/7 support with sub-minute response times.

Via

Semyon Teplitsky

Head of Observability