Case Study: PUMA achieves faster issue resolution and unified observability with Coralogix

How PUMA broke down data siloes and built observability into their systems

PUMA, the global sport-lifestyle brand, needed better observability across its hybrid e-commerce stack, including Salesforce Commerce Cloud, Fastly CDN, GCP, and multiple third-party services. As the company launched a new headless frontend and mobile app, its DevOps team faced data siloes, high log volumes, and the risk of missed incidents that could cause customer experience issues and lost revenue.

Coralogix helped PUMA centralize and correlate logs across environments using its streaming analytics platform, Logs2Metrics, LiveTail, alerting, and TCO Optimizer. Coralogix also supported custom integrations for Salesforce data and serverless log collection, enabling faster root-cause analysis, proactive alerts, and lower logging costs; PUMA reported reducing time to resolve issues, adopting the platform across 40+ engineering users, and saving thousands of dollars.

PUMA

Michael Gaskin

Senior DevOps Manager