Case Study: Delhivery reduces downtime and observability costs with Coralogix

How Logistics Giant Delhivery Reduced Downtime by 75% With Coralogix

Delhivery, India’s largest fully integrated logistics provider, was struggling with siloed observability data across AWS and GCP. As a daily DevOps shop running Kubernetes, Lambda functions, and proprietary apps, the team had to manually search across multiple systems to investigate incidents, which often pushed resolution times beyond an hour. Coralogix helped address this challenge with unified observability for logs, metrics, tracing, and security data.

With Coralogix, Delhivery centralized its observability stack, enabling faster root cause analysis, smarter alerting, and easier collaboration across teams. The company migrated more than 5TB of daily data in 45 days and reduced downtime by 75%, cutting root cause analysis from 20 minutes to under 5 minutes. Coralogix also helped Delhivery save over 50% annually on observability spend while improving operational efficiency and supporting faster, safer deployments.

Delhivery

Shashank Kumar

Senior Director of Technology