Case Study: Annual Reviews achieves a complete view of institutional partners with Ringgold from Copyright Clearance Center

Annual Reviews eliminates duplicate institutional records with Copyright Clearance Center

Annual Reviews, a publisher of scholarly articles since 1932, faced a significant data management challenge. With multiple departments creating accounts for institutional customers without a consistent system, their business systems were plagued by duplicate entries and a lack of clarity regarding parent-child organizational relationships. This made it difficult to merge data, manage online journal access, and connect author and subscriber information. To address this, Annual Reviews turned to the vendor Copyright Clearance Center and its Ringgold data services.

By implementing Copyright Clearance Center's Ringgold solutions, Annual Reviews was able to automate and securely connect their data. The service normalized and standardized institutional information, which was then integrated into their customer master system. This eliminated duplicates and provided a complete, accurate view of their institutional partners, streamlining operations and removing the need for manual workarounds.

Annual Reviews