Case Study: Manitoba Hydro achieves unified IT visibility and faster issue resolution with CopperEgg

Manitoba Hydro Chooses Uptime Infrastructure Monitor for Its IT Monitoring

Manitoba Hydro, a major Canadian energy utility serving over 750,000 electric and gas customers, needed a more reliable IT monitoring solution after its previous HP product proved hard to manage and lacked core features like dashboards, customer alerts, and reporting. Because uninterrupted service is critical, the company sought a tool that could proactively monitor servers, virtual machines, network devices, applications and services across multiple platforms.

They selected IDERA Uptime Infrastructure Monitor for its simple installation, cross‑platform coverage, prebuilt plug‑in monitors and flexible user/notification options. After more than eight years of use with 170+ monitored elements, the IT team relies on unified dashboards, alerts and reports to quickly pinpoint failing servers or processes and resolve issues, helping ensure continuous service for customers.

Manitoba Hydro

Jo Davis

Information Technology Officer