Case Study: Il Fiorello Olive Oil Company achieves 92% reduction in billing time and streamlined operations with Copper

How an Olive Oil Company Saves Time Like Never Before with Copper

Il Fiorello is a family-owned producer of certified organic extra virgin olive oil in Northern California that serves customers worldwide. After rapid growth, the team was overwhelmed relying on manila folders, Excel and QuickBooks to manage Grove Club members, milling orders and events, and needed a modern CRM to replace their fragmented processes.

They adopted Copper for its simplicity and customizability, consolidating member management, milling services and event tracking while integrating with Mailchimp (via Zapier), Gmail, Stripe, WooCommerce, QuickBooks and their POS. Using task reminders, record tagging and the Chrome extension, the team eliminated tool switching, cut billing and invoicing time by 92%—completing season billing within a week—and gained time to improve customer service and grow the business.

Il Fiorello Olive Oil Company

Stephanie Oriarte

Events and Sales Manager