Case Study: Exit Design achieves easier CRM adoption and cost savings with Copper

Exit Design chooses Copper over HubSpot, again — and they aren’t looking back

Exit Design, a small design firm, initially chose Copper for its simplicity and well-designed reporting, but later switched to HubSpot after hearing positive feedback from colleagues. The move proved difficult: the team faced a steep learning curve, spent around 60 hours trying to import data, and still couldn’t get HubSpot set up in a way that worked for their small team.

Exit Design returned to Copper, where the team found a much easier and more cost-effective fit. With Copper, they were up and running in just 3 days instead of 3 months, and they avoided paying for unnecessary HubSpot features. Copper helped the small team save time, reduce setup effort, and get a usable CRM faster.

Exit Design

Kelly Jennings

Studio Director