Case Study: Ben's Dry Ice achieves faster growth and better customer communication with Copper

Ben's Dry Ice - Customer Case Study

Ben’s Dry Ice, a fast-growing dry ice delivery company, needed a better way to manage customer information and internal communication to support its rapid expansion. The lean, three-person team was inundated with interest and sought a nimble CRM solution that could grow with the business, leading them to adopt ProsperWorks.

Using the ProsperWorks CRM platform, the team centralized customer data to anticipate needs and identify new opportunities. The solution’s seamless Gmail integration drastically reduced manual data entry, while features that improved transparency and communication saved the team an estimated eight to ten hours per week. ProsperWorks provided a streamlined process that enabled Ben’s Dry Ice to deliver a superior customer experience and continue its significant sales growth.

Ben's Dry Ice

Meg Matan

Operations & Sales