Case Study: AmerisourceBergen’s Lash Group achieves 4x more deployments and 10x faster releases with Copado

Unlocking 4x Deployments for AmerisourceBergen

AmerisourceBergen’s Lash Group, which supports 18+ million patients through 100+ patient support programs, faced growing complexity as its Salesforce estate expanded: more than 100 developers working across 12 workstreams, quarterly waterfall releases, 2–3 week sandbox syncs, manual merge conflicts tracked in spreadsheets, and missed deadlines. To scale safely and adopt agile practices, the team selected Copado’s DevOps for Salesforce to address deployment visibility, automation, and merge management.

Copado delivered pipeline automation, sandbox branching, and agile planning tools plus training through Copado Academy, enabling Lash Group to move from waterfall to sprint-based delivery. The results included a reduction of major release time from weeks to under two days, a 4x increase in deployment frequency, reported 10x faster deployments, elimination of an entire development phase, and the ability to make BitBucket read-only—improving traceability and accelerating their DevOps maturity. Copado’s tooling and process change directly drove these measurable gains.

AmerisourceBergen

Colin Hunt

Senior Salesforce Platform Engineer