Case Study: Privia Health achieves faster, more reliable Salesforce releases with Copado

Real-Time Releases & 50% Fewer Failures for Privia Health

Privia Health, a healthcare leader serving 4.7 million patients across 1,000+ locations, needed to improve a chaotic Salesforce release process that was slowed by code overwrites, hidden dependencies, and limited deployment capacity. The team’s legacy approach made even simple sprints feel like release marathons and created a high failure rate that threatened digital transformation efforts.

To address these issues, Privia Health implemented Copado CI/CD to automate deployments, streamline Salesforce delivery, and support less-technical users with a Salesforce-native interface. With Copado, Privia Health reduced deployment failures from 50% to near zero, increased monthly releases by 200% and 9X, sped up releases by 5X, and cut deployment time from 8–10 hours to about one hour.

Privia Health

Michael Drzewiecki

Director of Salesforce Engineering