Case Study: Northeastern U.S. state achieves DevOps maturity and secure, rapid Salesforce delivery with Copado

Ramping Up DevOps Maturity & Pandemic Support for a NE U.S. State

Northeastern US State turned to Copado when the COVID-19 pandemic drove unprecedented traffic to its government website and forced rapid expansion of a single‑org Salesforce instance across dozens of agencies. With three external vendors and five in‑house groups, the state faced out‑of‑sync environments, last‑minute production changes, merge conflicts, insufficient testing and security vulnerabilities—so it needed Copado’s DevOps platform to bring visibility, governance and speed to its Salesforce delivery pipeline.

Copado implemented visual pipeline builders, automated compliance and quality gates, static code analysis, and integrations with Azure DevOps and OwnBackup to enable sandbox syncing, metadata recovery and shift‑left testing. As a result, Copado gave the state end‑to‑end traceability, enforced governance across 20+ Salesforce apps, supported coordination for a dozen high‑priority agencies, ensured business users could validate builds in staging before release, and substantially reduced production surprises while improving security and release quality.