Case Study: Leading US Retailer achieves faster, secure Salesforce deployments with Copado

Implementing Enterprise-Grade DevOps & Data Protection for a Leading US Retailer

Leading US Retailer, one of the largest retailers in the United States, needed to scale Salesforce rapidly across thousands of stores and associates without increasing risk. After expanding from a small user base to 7,600 new Salesforce licenses, the company struggled with data loss, disconnected sandboxes, manual Change Sets, merge conflicts, and slow release cycles. Copado was brought in alongside Own Company to help modernize Salesforce DevOps and data protection.

Copado implemented CI/CD automation to replace manual Change Sets, improve end-to-end visibility, and speed up deployments, while Own Company handled backup, sandbox seeding, and data protection. Together, the tools helped Leading US Retailer achieve 2X faster sprint cycles, more frequent releases, and faster deployments, with releases moving from once a week to four days per week. The result was better collaboration, fewer errors, and stronger confidence that data and customer experiences were protected.