Case Study: John Wiley achieves weekly, conflict-free Salesforce deployments with Copado

How Wiley Streamlines Developer Collaboration with Copado

Wiley, the multinational academic publisher, had consolidated multiple Salesforce instances but still struggled as its development organization grew past 50 people: slow release cycles, manual changeset-driven deployments, missed conflicts, no central source of truth, and frequent manual intervention. To solve this, Wiley chose Copado, the #1 native DevOps solution for Salesforce.

Copado, working with Wiley and its professional services team, deployed its native Salesforce DevOps platform so teams could adopt quickly with minimal training, use automated pipelines, and gain Git-backed source control, monitoring and collaboration. Copado’s solution delivered measurable improvements—weekly deployments, conflicts surfaced and resolved within hours, no missed components during deployment, and greater pipeline visibility and user satisfaction.

Wiley

Steve Lyons

Director of CRM Delivery