Case Study: Optima Tax Relief achieves 1,100% faster deployments and 75% fewer errors with Copado

How Optima Tax Relief is Delivering more Business Value with Copado

Optima Tax Relief, a leading U.S. tax resolution firm, had migrated to Salesforce to handle complex, high-volume client workflows but was struggling with slow, manual deployments across 12 sandboxes and production orgs. Monthly change-set work consumed DevOps time, lacked version control, caused merge conflicts and rollback risks, and threatened uptime — so the team looked for a native Salesforce DevOps solution and selected Copado.

Copado’s native Salesforce DevOps platform introduced feature-branch workflows, automated merges, Apex unit-test automation and CI/CD gates (with Jira integration), enabling continuous delivery and higher quality. As a result, Copado cut individual deployment time from 2–3 hours to under 15 minutes (1,100% faster), reduced upstream errors by 75%, eliminated critical business downtime, and delivered more than 100% ROI.

Optima Tax Relief

Richie Landingham

Director of DevOps