Case Study: Zen Internet achieves near-zero deployment errors and faster, more reliable releases with Copado

How Copado helped Zen Internet meet their Vlocity goals while navigating the challenges of COVID-19

Zen Internet, one of the UK’s largest independent data networks, faced chaotic Salesforce change management: fragmented delivery, frequent overwrites, testing in production, lack of documentation, and delayed releases. Salesforce Lead Luke Bradshaw needed a native DevOps tool that worked with Vlocity and Azure Git, and chose Copado as the solution.

Copado’s native DevOps for Salesforce was implemented (with Copado Academy training) and integrated with Vlocity and Zen’s Git workflow, centralizing documentation, providing full traceability and rollback, and stabilizing release processes. Within four months Copado helped Zen virtually eliminate critical errors, dramatically reduce fail rates, speed up deployments, and create documented pipelines—positioning the team to move toward CI/CD and automated testing.

Zen Internet

Luke Bradshaw

Salesforce Lead