Case Study: Kimberly-Clark Professional achieves 4X faster Salesforce releases with Copado

Cleaning Up Salesforce Development Across Hundreds of Countries for Kimberly-Clark Professional

Kimberly-Clark Professional, a global business subsidiary of Kimberly-Clark, uses Salesforce as its centralized CRM across 175 countries and 1,700 users. But with each region working in separate sandboxes and orgs, the team struggled with inconsistent development practices, manual deployments, and limited visibility into code changes, which led to long rollback and troubleshooting times.

To solve this, Kimberly-Clark Professional implemented Copado’s native Salesforce DevOps platform to standardize development, automate testing and deployments, and improve traceability across global teams. With Copado, the company increased releases by 4X, reduced its fail rate from 40% to 15%, and cut issue-tracking time from 24–72 hours to just 3–4 hours.

Kimberly-Clark Professional

Mathew Alexander

Global Digital IT Technology Leader Global Sales