Case Study: CDPHP achieves 4X faster Salesforce delivery with Copado

360 Visibility and 300% More Salesforce Velocity for CDPHP

CDPHP, a not-for-profit healthcare organization serving 387,000 members across 29 New York counties, needed to build a 360-degree view of its customers while breaking down data and organizational silos. To support this transformation, the team adopted Salesforce Health Cloud and needed a faster, more reliable way to deliver Salesforce changes, as manual release processes limited them to one deployment per month.

CDPHP implemented Copado to automate and scale its DevOps and release management processes, integrating it with tools like JIRA and Atlassian for better visibility and control. With Copado, CDPHP increased release frequency from monthly to weekly, cut change management time from 3 days to 2 hours, and improved Salesforce delivery speed by 4X, alongside better fail rates and resolution rates.

CDPHP

Hetal Kamdar

Director, Salesforce Delivery,