Case Study: FirstPort Achieves 40X Faster Salesforce Releases with Copado

139% ROI & 40X Faster Salesforce Releases for UK Property Firm

FirstPort, a UK residential property services provider managing 330,000 homes, needed a better way to handle Salesforce deployments. Its managed service provider’s code changes were often overwritten, causing last-minute fixes, delays, and extra back-and-forth that put customer service operations at risk.

FirstPort implemented Copado CI/CD to bring Salesforce release management in-house, using Copado’s Salesforce-native integrations with tools like GitHub, Jira, and Slack. With Copado, FirstPort achieved 40X faster Salesforce releases, 139% ROI, 80% lower costs, and ROI within six months, while also improving visibility, root-cause analysis, and release control.

FirstPort

Sarahjayne Brazier

Head of Salesforce and Enterprise Architecture