Case Study: Pet Relocator doubles client capacity and streamlines operations with CoordinateHQ

Pet Relocator Doubles Client Base with CoordinateHQ

The customer, Pet Relocator, was facing significant challenges managing communications and task accountability for its pet transportation services using only an internal CRM. This manual, time-consuming process hindered their growth and service economics, prompting them to seek a modern client portal. After evaluating over ten solutions, they identified CoordinateHQ as their preferred vendor.

By implementing CoordinateHQ's software, Pet Relocator streamlined communications and automated task management. The solution provided transparent ownership of tasks and automated prompts, saving the team five hours per week. This enabled them to double their client base and achieve a 25% growth in Q2 2025 without increasing staff, while also significantly enhancing the client experience.

Pet Relocator

Cassandra Luppens

Founder and CEO