Case Study: a leading U.S. logistics provider achieves 99.9% shipment success and 50% faster order processing with Coolfire Core

How managed transportation digitized operations to accelerate their life sciences delivery business

A leading U.S. logistics provider specializing in time-sensitive life sciences shipments faced operational challenges as its business scaled. The company needed enhanced chain of custody tracking, real-time temperature monitoring, and better tools for cross-team collaboration to manage complex clinical trial deliveries. To meet these needs without replacing its existing system, it partnered with Coolfire to implement the Coolfire Core solution.

Coolfire provided a flexible operating system that integrated with the client's TMS to create customizable "Sessions" for tracking shipments. This centralized dashboard provided real-time visibility, captured critical data like temperature readings, and streamlined communication among all stakeholders. The implementation resulted in a 99.9% success rate on a 10,000-shipment pilot, a 50% reduction in order processing time, and the elimination of overtime, providing undeniable operational efficiencies.