Case Study: Glenline Telecoms achieves faster, more accurate site audits with Coolfire Core

Growing demand for 5G technology drives digital transformation at Glenline Telecoms

Glenline Telecoms, a telecommunications company, faced significant challenges in scaling its field operations to complete hundreds of site audits under a tight deadline. Their process of using spreadsheets for data capture led to quality issues, required extensive back-office work to match photos to sites, and increased the time needed to process final reports for their customer. These obstacles threatened their ability to meet their project goals efficiently.

To address this, Glenline partnered with Coolfire and implemented its Coolfire Core platform. The solution digitized the audit process with mobile forms, allowing engineers to capture data and upload photos directly on-site. Coolfire Core automated report generation, eliminating manual compilation. This saved field techs an average of two hours per site, drastically improved data accuracy, and provided real-time dashboards for both Glenline and its customer to analyze results and schedule maintenance instantly.

Glenline Telecoms

Mark Foran

Managing Director