Case Study: Glenline Telecoms achieves faster, more accurate site audits with Coolfire Core

Glenline Telecoms saves 2 hours per site with Coolfire

Glenline Telecoms, a provider of specialist design and build services for mobile telecommunications operators, faced significant challenges in scaling its field operations for a new 5G project. Their manual processes, which relied on spreadsheets and physical paperwork, led to data quality issues and a labor-intensive back-office process to match photos to sites and generate static reports for their client. To address this, they partnered with vendor Coolfire to digitize and mobilize their site audit process.

Using Coolfire Core, Glenline built digital web forms and workflows for field techs to capture accurate data and upload pictures directly from site surveys. The Coolfire solution automatically generated customer-ready reports, eliminating manual compilation. This saved field techs an average of two hours per site and provided their customers with real-time, actionable insights through project dashboards instead of static data dumps.

Glenline Telecoms