Case Study: Acme Distribution gains real-time delivery visibility with Coolfire

Acme Distribution saves 10 minutes per carrier inquiry with Coolfire

Acme Distribution, a Denver-based third-party logistics (3PL) provider, was experiencing significant operational challenges, including a lack of real-time visibility into its third-party carriers and an inability to provide timely delivery updates to its customers. These pain points prompted them to seek a new solution, leading them to engage the vendor Coolfire and implement its Core collaboration platform.

Coolfire's solution centralized Acme's multi-carrier operations into a single dashboard, providing real-time visibility and updates on all loads. This implementation saved an estimated 10 minutes per carrier inquiry, streamlined the upload of critical documents, and enabled proactive notifications for potential late deliveries. Coolfire's platform allowed Acme Distribution to improve communication and operational efficiency across its supply chain.

Acme Distribution