Case Study: StateServ boosts employee engagement and recognition with Cooleaf

StateServ - Customer Case Study

Stateserv, a major provider of DME management solutions for post-acute care, faced the challenge of uniting its distributed workforce of remote and patient-facing essential employees during the COVID-19 pandemic. The company needed to maintain engagement, share critical resources, and foster a culture of empathy and recognition. To address this, Stateserv implemented the employee engagement platform from Cooleaf.

Using Cooleaf, Stateserv launched virtual programming and recognition initiatives that reinforced company values. These activities helped share important vaccine information and created a positive, celebratory atmosphere around getting vaccinated. The solution from Cooleaf delivered significant results, including an 87% active teammate rate and over 500 monthly recognitions, successfully keeping the distributed team connected and appreciated.

StateServ

Cynthia Kenny

Chief Human Resources Officer