Case Study: Jackson & Coker boosts recognition and teamwork with Cooleaf

Jackson & Coker - Customer Case Study

Jackson & Coker, a healthcare staffing firm, faced a challenge in standardizing employee recognition and positive feedback across the company. They partnered with the vendor Cooleaf to implement its platform to increase teamwork and create a programmatic approach to engagement, moving beyond inconsistent manager-led incentives.

Cooleaf provided a solution featuring peer-to-peer and manager recognition tools, along with virtual activities for team-building. This was especially crucial for maintaining community during the shift to remote work. The results were significant, with 100% of employees both giving and receiving recognition. Employee survey scores on receiving appropriate recognition increased by 6%, and the platform helped bring the company's core values to life through charitable initiatives.

Jackson & Coker

Chris Koenigshof

VP of Human Resources