Case Study: Connexus Credit Union builds stronger employee connection with Cooleaf

Connexus Credit Union - Customer Case Study

Connexus Credit Union, a large U.S. credit union, faced the challenge of reconnecting its distributed workforce and maintaining its strong culture after rapid growth and the shift to remote work. They partnered with the vendor Cooleaf to implement its employee engagement platform to foster unity, offer meaningful recognition tied to core values, and provide a comprehensive solution for their team.

The Cooleaf solution included a structured onboarding process with custom challenges and manager training to drive adoption. The results were exceptional, exceeding all goals. Within one month of launch, 90% of employees were active on the Cooleaf platform, 50% participated in challenges, and 98% had earned enough points to redeem a reward.

Connexus Credit Union

Jen Kochan

Senior Internal Communications & Culture Specialist