Case Study: American Auto Shield boosts employee engagement and retention with Cooleaf

American Auto Shield - Customer Case Study

American Auto Shield, a provider of vehicle service contracts and automotive claims administration, faced increased employee turnover and engagement challenges in the post-pandemic landscape. They partnered with the vendor Cooleaf to implement its employee engagement platform to help nurture a more positive company culture and improve retention.

Using the Cooleaf platform, American Auto Shield was able to streamline employee engagement, educate team members, and reinforce its core values through recognition and rewards. The measurable results from Cooleaf included 83% of employees adopting the platform, 33% participating in engagement challenges, and 56% of managers recognizing their teams, leading to a more connected and deeply engaged company culture.

American Auto Shield

Jennifer Franklin

Employee Engagement Manager