Case Study: Tangram Insurance Services boosts underwriting efficiency with Convr

Tangram Insurance Services boosts underwriting efficiency by 130% with Convr

Tangram Insurance Services, a national insurance program manager, faced challenges with manual submission intake processes that created delays and inefficiencies, particularly within its Social Service Workers Compensation program. To overcome these limitations, Tangram partnered with Convr to implement its d3 Intake solution, an AI-powered platform for intelligent submission intake.

Convr's solution automated the digitization and analysis of insurance submissions, achieving 91% machine-read data accuracy. This resulted in a more than 130% increase in underwriting efficiency and enabled Tangram to review most submissions on the same day they were received, a significant improvement from the previous 2-3 day delay. The success of this implementation led Tangram to expand its use of Convr's platform across additional programs and products.

Tangram Insurance Services