Case Study: Logistics Execution Global Industrials Company achieves reliable, cost‑saving dynamic capacity and $400,000 in savings with Convoy Dynamic Backup

Logistics Execution Global Industrials Company - Customer Case Study

Logistics Execution Global Industrials Company, a multinational industrial goods company, faced highly unpredictable, bi‑directional transportation needs—often needing to move or retrieve product on 24‑hour notice to thousands of U.S. locations. RFPs and spot auctions were impractical for these last‑minute, variable lanes, so the customer turned to Convoy and enabled Convoy’s Dynamic Backup API within their TMS to get immediate, reliable coverage.

Convoy delivered instant quotes and one‑click truck tendering directly in the customer’s TMS, with a 100% tender acceptance guarantee and elastic capacity during surges. Since January 2021, Convoy has moved more than 40,000 loads, flexed up to three times the company’s average weekly capacity during peaks, and helped the customer avoid the spot market—saving an estimated $400,000 since early 2022 and thousands of operational hours.