Convoy
32 Case Studies
A Convoy Case Study
National Transportation Services, a Kent, Washington carrier founded by Shawn Sekhon and Mani Litt with dispatcher Guri Bhathal, started as a small intermodal operator and faced the challenge of expanding into long‑haul dry van work, growing its fleet, and finding reliable, fast ways to source and book loads. They turned to Convoy and its load‑booking app to help solve those distribution and dispatching constraints.
Using Convoy’s platform for finding, booking and dispatching loads — plus QuickPay for faster, no‑percent payments and in‑app support — NTS expanded from a regional intermodal shop into a 100‑truck carrier (now roughly half dry van, half intermodal), runs 25–30% of its business through Convoy, and says Convoy helped add about 30 trucks and open new lanes in California while saving dispatch time and improving driver utilization. Convoy’s tools also streamlined hiring, training and safety tracking for their drivers.
Guri Bhathal
Co-Owner