Case Study: Glass Bottles and Company achieves lower shipping costs and more reliable deliveries with Convoy

Glass Bottles and Company - Customer Case Study

Glass Bottles and Company, a maker of glass bottles and packaging that serves the wine and beer distribution industries, was struggling with last-minute delivery requests, limited customer storage, and a manual Excel-based freight tendering process that led to invoice mismatches and higher-than-intended freight costs. Seeking a better way to manage carriers and ensure on-time shipments, the company tested Convoy’s digital freight marketplace platform.

Convoy automated tendering with templates that find nearby trucks matching Glass Bottles and Company's needs, reducing the number of carriers to manage, cutting deadhead miles, and preventing overpayments. The result: measurable cost savings, improved on-time service without adding headcount or heavy IT, and more productive CSRs that helped drive record sales months (Jan–Mar). Convoy’s digital freight matching also supports broader efficiency gains—industry estimates show a 1% improvement can save ~400 million gallons of fuel, 100 million hours, and 3 billion miles driven annually.