Case Study: Bottled Water Co. achieves 2x faster order-to-shelf time and lower transportation costs with Convoy

Bottled Water Company - Customer Case Study

Bottled Water Company, the leading private-label bottled water manufacturer in the United States, faced rapidly growing demand and retailer pressure to shorten order-to-shelf times while avoiding expensive warehousing. To gain a supply-chain advantage and control transportation costs, Bottled Water Company partnered with Convoy and adopted Convoy’s trucking services—flexible carrier capacity plus a mobile app with real-time GPS and data sharing—to speed deliveries and improve visibility.

Convoy deployed direct-to-customer trucking capacity, required carrier app tracking for real-time visibility, and provided actionable shipment and facility performance data. As a result, Convoy helped Bottled Water Company halve its delivery timelines (average order-to-shelf of 3 days versus 7+ for peers), support 23% annual growth over five years, cut costly exceptions by over 80%, avoid millions in warehousing fees, and reduce truck scheduling and transportation costs.