Case Study: C Squared boosts real estate call center ROI with Convoso

Real Estate Success Skyrockets After Switch to Convoso

C Squared is a lead conversion and contact center strategy consultancy serving real estate industry clients. They needed a better way to help outbound call centers overcome low contact rates, poor caller ID reputation, inefficient dialing, and time-consuming agent training. Convoso was the vendor they turned to for a more effective outbound calling platform.

Convoso implemented its cloud-based predictive dialer, ClearCallerID reputation management, workflow automation, answering machine detection, and dynamic scripting tools, along with responsive customer support. With Convoso, C Squared reported 4-8X higher outbound call center ROI, up to 400% growth in conversions, up to 75% less agent training time, and as much as 25X more calls placed for some clients.

C Squared

Tisa Daniels

Founder