Case Study: EverQuote boosts contacts, call quality, and revenue with Convoso

Insurance Lead Gen Giant Gains Contacts, Call Quality, and Revenue with Convoso

EverQuote, the Cambridge-based online insurance broker, needed a faster and more capable outbound calling solution to handle large lead volumes, improve contact rates, support quality assurance, and meet complex state-by-state compliance requirements. Its previous dialers lacked the speed, flexibility, and integration support needed for a high-volume lead generation operation.

With Convoso’s cloud-based dialer, EverQuote gained predictive and power dialing options, workflow dialing for prioritizing high-intent leads, dynamic scripting for compliance reminders, and an integration with Observe.AI for post-call insights and coaching. Convoso helped EverQuote increase call volume, improve speed to lead, boost call quality and transfers, and support revenue growth, with the company reporting up to 3X higher contact rates for outbound customers using Convoso’s platform.

EverQuote

Dave Pevsner

Manager of Call Operations