Case Study: HomeCraft Gutter Protection achieves 2X conversion and revenue growth with Convoso

Home Craft Gutter Protection Sets Sales Records with The Power of Convoso's Dialer Solution

HomeCraft Gutter Protection is a national home services company that runs a call center to generate demo appointments and product sales across a dozen states. Before switching to Convoso, the team relied on a cumbersome manual dialing process built into their CRM, which left leads untouched for days and made it difficult to keep up with growth, reduce turnover, and get warm leads on the phone fast enough in a competitive market.

Convoso’s dialing platform, including its predictive dialer, lead management tools, caller ID reputation management, and dynamic scripting, helped HomeCraft dramatically improve speed to lead, agent readiness, and compliance support. With Convoso, HomeCraft reported up to 2X higher conversion rate, up to 2X revenue, and a 20X increase in call volume, while also setting records and reactivating dormant leads that had previously gone untouched.

HomeCraft Gutter Protection’s

Aaron Culbertson

Executive Vice President