Case Study: USHEALTH Advisors achieves 30% more sales with Convoso

Health Insurance Team Unlocks Speed to Lead and 30% More Sales with Convoso’s Predictive Dialer

USHEALTH Advisors, a national health insurance agency, was struggling to get leads on the phone as “Spam Likely” flags and blocked calls increased, lead costs rose, and cost per acquisition climbed as high as $2,000. The team also needed a faster, smoother switch ahead of open enrollment, so they looked for a better dialing solution from Convoso.

Convoso implemented its predictive dialer and contact center software, along with A-level STIR/SHAKEN attestation, ClearCallerID™ reputation management, and dedicated onboarding support. The result was a 30% increase in contact rates, 30% more sales, and 75% lower cost per acquisition, while also improving agent morale and enabling faster, more customizable real-time workflows for the USHEALTH Advisors team.

USHEALTH Advisors

Ron Leonard

Divisional Sales Leader