Case Study: Call Trader Boosts Contact Rates and Efficiency with Convoso

Convoso Performs Above Other Dialers to Help Competitive Company Grow

Call Trader, a San Francisco-based customer acquisition company, was struggling with low contact rates, spam flagging, blocked DIDs, and limited reporting visibility on its outbound campaigns. To address these issues, the company evaluated several dialers before switching to Convoso’s cloud-based outbound dialer and contact center software.

With Convoso, Call Trader automated lead workflows, improved list penetration, and created a more structured DID management process to reduce flagged numbers and improve contact rates. Convoso’s ClearCallerID™ solution, along with stronger reporting and hands-on support, gave the team better KPI visibility and custom insights, helping them save time, improve performance, and support continued growth.

Call Trader

Gabe Bletnitsky

Chief Executive Officer