Case Study: Dvinci achieves 300% increase in contacts and sales with Convoso

Clean Energy SaaS Company Quickly Scales with Convoso

Dvinci, a clean-energy SaaS company supporting solar businesses, needed to build a full-scale contact center to seize rapid market opportunity. They faced national-scale outbound dialing requirements, weak agent management processes, and call flagging/blocking that eroded contact rates — so they turned to Convoso’s cloud-based predictive dialer platform (including ClearCallerID™, dynamic scripting, reporting, and built-in agent management).

Convoso implemented its predictive dialer, caller ID reputation management, dynamic scripting, robust reporting, and hands-on customer success support, enabling Dvinci to scale quickly and operate more efficiently. The results: a 300% increase in contacts and sales, lower lead/data costs, 3–4x headcount growth in 12 months with improved agent retention, and reduced call blocking/flagging thanks to Convoso’s ClearCallerID™ tools.