Case Study: PlayStation™Vue achieves best-in-class streaming quality with Conviva

PlayStation™Vue - Customer Case Study

PlayStation™Vue wanted to improve overall streaming quality and viewer experience for its subscribers, using independent measurement to better understand performance. It turned to Conviva and its Experience Insights and Experience Benchmarks to compare its streaming quality against industry peers and identify areas for improvement.

Conviva helped PlayStation™Vue build a viewer experience optimization strategy based on census-level intelligence. The result was a rebuffering ratio of 0.36%, outperforming the U.S. benchmark of 0.4% and the median of 1.12%, placing PlayStation™Vue in the 95th percentile of the U.S. streaming market, while delivering video at a high 4.59 Mbps bitrate, well above the industry median of 3.07 Mbps.