Case Study: Leading National Media Company achieves flawless live streaming at scale with Conviva

How a new streaming service flawlessly streamed 64 top-tier sports events, with peak viewership, all without any video disruption or viewer complaints

A Leading National Media Company launched a new streaming service and faced the challenge of delivering flawless quality of experience during major live sports events just six months after inception. With no existing streaming analytics foundation and high-concurrency viewership expected, the team turned to Conviva’s Streaming Analytics Platform to gain real-time visibility and support across product, engineering, and content teams.

Conviva implemented its operational data platform, including the Real-Time Trends Dashboard and AI-powered alerting, to monitor, detect, and resolve issues during 64 high-profile sports matches. The result was a seamless streaming experience at scale, with fast identification of quality problems across devices and immediate response to metric changes, helping protect viewer satisfaction during critical live events.