Case Study: Canal Digital achieves better streaming quality with Conviva

Canal Digital cuts video start failure to 1.19% with Conviva

Canal Digital, a Nordic direct-to-home television service provider, sought to build a best-in-class streaming service for its customers. Their challenge was to ensure a stable, high-quality streaming experience to meet rising viewer expectations and demonstrate their market leadership. To achieve this, they partnered with Conviva and its Video AI Platform.

Conviva's platform provided Canal Digital with comprehensive, actionable data and insights into viewer experience across all applications and devices. This allowed Canal Digital to accurately benchmark their service quality and identify specific areas for improvement. The results were significant, with their Q1 2018 performance exceeding European averages in all key metrics: video start failures were lower, video start time was less than half the average, rebuffering was drastically reduced, and average bitrate was 49% higher, delivering superior picture quality.

Canal Digital