Convious
11 Case Studies
Case Study: Outdoor Valley smooths peaks and fills lows with Convious Real Time Pricing
A Convious Case Study
How Outdoor Valley managed to turn a difficult period into an opportunity, with Real Time Pricing
Outdoor Valley, an outdoor activity and event center, faced a significant challenge when the COVID-19 pandemic abruptly halted its core business of group bookings. Needing to reinvent itself, the company struggled with a surge in demand from individuals for activities, an inefficient manual booking process, and an inability to manage visitor capacity effectively. This led them to seek a digital solution from the vendor Convious.
Convious implemented its platform to manage online ticket sales, rentals, and reservations, with a key feature being its Real Time Pricing (RTP) tool. The solution provided better data insights, automated the booking process, and helped to distribute visitors more evenly by making off-peak times busier and peak times quieter. While the direct impact on turnover was not yet major, the deployment dramatically improved operational efficiency, leading to more stable staffing plans and eliminating overcrowding.
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Outdoor Valley
Jasper Rotgans
Operations Manager