Case Study: Movie Park achieves safer visitor flow and shorter queues with Convious Crowd Control

How Movie Park took control of their visitor flow

Movie Park Germany, a major amusement park, faced significant challenges due to COVID-19 restrictions, which required strict visitor capacity limits and contact tracing. Their previous system, where a third of tickets were undated and sold through resellers, made forecasting and communication nearly impossible. To overcome these hurdles, the park turned to vendor Convious and its Crowd Control module for a solution.

Convious implemented its crowd control tool, which was seamlessly integrated into the park's existing systems. This allowed for mandatory advance registration, time slot bookings for attractions, and efficient visitor flow management. The results were highly positive: Movie Park welcomed over 400,000 visitors during the 2021 season, significantly increased guest satisfaction with shorter wait times, and gained the ability to communicate directly with all guests for upselling and important updates.

Movie Park

Michael Höfig

Head of Sales