Case Study: Burg Hohenzollern boosts visitor numbers and crowds control with Convious

How Burg Hohenzollern won back local visitors with the help of Convious

Burg Hohenzollern, a historic castle in Germany, faced challenges with overcrowding and long queues, particularly at its Christmas market, which deterred local visitors and prevented the full castle from being opened. The event management team sought an easy-to-use crowd control and online ticketing solution to improve the visitor experience, a need accelerated by the pandemic, and chose to implement Convious.

By integrating the Convious online ticket shop with timeslot booking, Burg Hohenzollern effectively managed visitor flow, eliminated guided tours, and was able to open the entire castle for a new winter event. This solution from Convious led to a 20% increase in visitors, generating an additional €30,000 in sales, and successfully won back the local community, who now frequently return to the attraction.

Burg Hohenzollern

Stefanie van Everdingen

Event Manager