Case Study: Place achieves 74% larger deal sizes with Convin's conversation intelligence

Place improves deal size by 74% by adding Convin’s conversation intelligence to its sales stack

Place, an Austin-based revenue forecasting software company, needed a better way to manage sales calls, coaching, and deal insights. The team was spending hours manually collecting, storing, and searching call recordings and notes across Google Drive, Sheets, and other siloed tools, which took focus away from selling and slowed down training for new hires. They brought in Convin’s conversation intelligence platform to streamline this process.

Convin automatically recorded, transcribed, analyzed, and organized Place’s sales calls, pushing insights into Salesforce and replacing manual spreadsheets and drives. With Convin, Place created call playlists, tracked deals and customer conversations more easily, and cut new-hire ramp time from 3 months to 2 months. The team also reviews calls and provides feedback much faster, while Convin has already recorded 400 calls and analyzes 8 calls per day for Place.

Place

Alex Siegler

Head of Strategic Alliances & Sales Operations