Case Study: Sprout Social automates 98% of security questionnaires with Conveyor

Sprout Social automates 98% of security questionnaires with Conveyor

Sprout Social, a social intelligence platform serving approximately 30,000 businesses, faced a significant challenge in scaling its security documentation across its multi-product platform. Manually completing hundreds of security questionnaires was overwhelming for its team, leading to inconsistent, outdated answers and a lack of insight into what information was being shared with customers. To address this, they turned to the vendor Conveyor for its trust center solution.

Conveyor implemented its AI-powered questionnaire completion and automated trust workflows for Sprout Social. The solution automated 98% of security questionnaire responses, achieving an 87% perfect AI answer rate on the first pass. This resulted in Sprout Social saving over 200 hours annually on manual review work, allowing its teams to focus on more strategic initiatives.

Sprout Social