Case Study: Lucid Software reduces security questionnaire time with Conveyor

Lucid Software reduces security questionnaire time by 91% with Conveyor

Lucid Software, a leading provider of visual collaboration solutions, faced a significant challenge in managing the high volume of security questionnaires from prospective customers. Their team of two analysts was spending the majority of their time manually completing about 40 questionnaires per month, which was tedious, time-consuming, and delayed sales cycles. This process created a bottleneck and prevented the security team from focusing on other critical initiatives, leading them to search for a solution from vendor Conveyor Inc.

Conveyor implemented its AI-powered security questionnaire automation tool, which drastically reduced the time spent per question from 4 minutes to just 22 seconds, a 91% improvement. This solution automated 100% of customer security requests and allowed Lucid's security team to reclaim hours per week for other important work. The successful implementation led to faster sales cycles, reduced follow-up from sales reps, and even garnered interest from other departments within Lucid.

Lucid Software