Case Study: Loeb & Loeb achieves faster, more accurate questionnaire responses with Conveyor

How Conveyor Transformed Loeb & Loeb's Complex Questionnaire Process

Loeb & Loeb, a multi-service law firm, was struggling with an unsustainable volume of complex security and compliance questionnaires from clients, which were overwhelming its teams and threatening its service standards. To address this, the firm implemented the security questionnaire automation platform from vendor Conveyor Inc.

By using Conveyor's platform, Loeb & Loeb streamlined its response process, leveraging intelligent automation to handle a majority of questions. The vendor's solution enabled an 86% reduction in turnaround time, from two weeks down to two days, and automated approximately 85% of responses. This transformation improved internal collaboration, reduced manual workloads, and enhanced the firm's positioning as a trusted legal partner, turning a labor-intensive task into a strategic growth opportunity.

Loeb & Loeb's

Wilson Ye

Chief Information Security Officer