Case Study: FireHydrant speeds up security reviews by 11 days with Conveyor

FireHydrant offloads the worst parts of the security review to Conveyor and speeds up the sales cycle by 11 days

FireHydrant, a full-cycle incident management platform, faced significant delays in its sales cycle due to a manual and challenging security review process. The company, which is scrutinized by nearly every potential customer, struggled with the back-and-forth of sharing documents and completing lengthy security questionnaires, a process managed by its IT Manager, Ylan Muller. This manual work often took weeks and frustrated the sales team, hindering the company's growth.

To solve this, FireHydrant implemented Conveyor's security review automation platform, which featured a self-service trust portal and a questionnaire completion service. The solution allowed prospects to access security documents instantly with a 1-click NDA and deflected many questionnaires entirely. By using Conveyor, FireHydrant sped up its questionnaire turnaround time by 11 days, cutting the average completion time from weeks down to just three days. This dramatically accelerated the sales cycle and eliminated the need for senior executives to be involved in the review process.

FireHydrant

Ylan Muller

IT Manager